WardtermSSH client
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Troubleshooting

Why does the server not answer (connection timed out)?

Fix an SSH connection that times out in Wardterm: the server is off, the address is wrong, or a firewall or the network drops the connection.

What you see

The app shows 203.0.113.10 did not answer. The details say:

connection to 203.0.113.10:22 timed out

In the Connection log the attempt shows as Failed, no answer.

Why it happens

The app sent the request and nothing came back. The server may be off, the address may be wrong, or a firewall drops the connection without an answer. A private address, such as 192.168.1.20 or 10.0.0.5, only works from the same network or through a VPN.

What to do

  1. Check the address and the port in the server's settings.
  2. If the address is private, connect to the same network as the server, or turn on the VPN of that network.
  3. Try another network, for example cellular data instead of Wi-Fi. Some hotel, school and office networks block port 22.
  4. Check that the server is on, in your provider's console.
  5. Check the firewall of the server and of your provider (security group, cloud firewall): it must allow the SSH port from your address.
  6. If you reach the server through a jump server, add it in the server's settings. See Jump hosts and proxies.

On a Mac, this tells whether the port answers within 5 seconds:

nc -vz -G 5 203.0.113.10 22