WardtermSSH client
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Wardterm documentation

Recovery with the kit

Get back into your Wardterm vault with the recovery kit: what the Secret Key and the recovery code open, where to keep them and how to reset your password.

What the kit is

When you create your vault, the app shows your recovery kit. It holds two codes:

  • The Secret Key, which starts with W1-. With your vault password, it opens your vault on a new device.
  • The recovery code, which starts with SV1-. It gets you back in if you forget your vault password.

Keep it safe

Choose Save kit to save it as a PDF or print it, or Copy instead. Keep it away from the device it protects. Your Secret Key and recovery code are shown only when a kit is made. To replace them, open Account, Recovery kit, Create a new kit.

If you forget your password

  1. On the unlock or sign-in screen, choose Forgot your password?.
  2. If the app asks, type the code we send to your email.
  3. Enter the recovery code. The app spots typing mistakes.
  4. Choose a new vault password, then Set new password.
  5. Save the new recovery kit the app shows you.

If you lose both

If one of your devices is still signed in, approve the new device from it and you keep all your data. See Sign in on a new device.

With no kit and no signed-in device, choose Start over with a new vault when you sign in. Your account, plan and invoices stay. Your saved data is deleted, and you get a new vault and a new kit. The previous vault is kept for 72 hours, then deleted: if it was not you, choose Restore my vault on one of your devices.