I forgot my vault password

With your recovery kit

1. On the screen that asks for the vault password, choose Forgot your password?
2. Confirm your email address with the code we send.
3. Enter the recovery code from your kit. It starts with SV1-.
4. Choose a new vault password. You get a new kit at the end: save it.

Details in Recovery with the kit.

Without the kit

1. Choose Start over with a new vault.
2. If another of your devices is still signed in, the app offers Approve from with its name. Choose it and approve on that device: you keep all your data.
3. Otherwise enter the code we send by email and choose a new vault password. Your account, plan and invoices stay. The vault starts empty, with a new kit.