What you see
You bought Pro in the app, and the app still shows Free, or one of these messages:
- Waiting for approval. Pro starts as soon as the purchase is approved.
- The purchase could not be confirmed. Try Restore purchases.
- No subscription to restore for this Apple Account.
Why it happens
A purchase belongs to the Apple Account that paid, and Pro goes to the Wardterm account that was signed in when you bought. A purchase can also wait for approval, for example when a family organizer approves purchases.
What to do
- Make sure the device uses the same Apple Account you paid with.
- Sign in to the same Wardterm account you used when you bought.
- In the Profile tab, open Wardterm Pro and choose Restore purchases.
- If it says Waiting for approval, ask the organizer of your family group to approve it.
- Check that the subscription is active: on iPhone or iPad, Settings, your name, Subscriptions.
- A plan bought on the website is not an App Store purchase: it is in the account area of this website. See Plans and billing.